Cycle4Life

They have closed down, yet on Google Maps it says they are open. They have communicated this on Facebook but not everyone has or checks Favebook. This is unacceptable. No proper communication no physical notices either. Also I am still owed a bike service but now cannot claim it. In future communicate better. (I wish I could leave 0 stars)

I’ve had the worst experience bringing my bike here for a full service. When I dropped it off I asked to be notified before any substantial additional work was undertaken. Having been quoted around R600 over the phone, I was shocked to receive a bill for about R1800. I ended up paying because it was long overdue, I was just disappointed that I was not called. When I collected it the first time and took it for a ride I noticed the rear brakes did not work- they barely engaged when I pulled the lever. I was not able to take my bike back immediately and only managed to return it a couple weeks

The only reason I'm giving 2 is because the store employees were great. I can't say the same of the manager, who was enthusiastic to rent me a bike then became totally non responsive when I had problems. Rented a bike for two days but it wasn't put together terrible well and was making noises around the loose derailleur. I was meant to ride the night I rented and the next morning. Because of the noise and loose derailleur (and lack of tools as I was visiting town) I wasn't able to ride either. This messed up 2 of my 3 planned rides. I emailed and explained to the owner who asked if it wasn't j

I stay in Cape Town but decided to service my bike in Paarl because I visited my sister who stays there. I read the google reviews and decided to service my bike at Cycle4life because of the great reviews. Got onto my bike for the first time this week and heard a strange noise when I switch to the lowest front gear. Called Cycle4life and they say I have to bring the bike back in. Such an inconvenience since I need to go to Paarl for the weekend since I dont stay there. I would have thought that at R1400 for the service someone would at least have taken the bike around the block to make sure ev

Great bike shop with a really high standard of service. Wanted to rent a road bike during my stay in Paarl and the owner accommodated a last minute rental and then opened the shop out of hours for a change of pedals and then to return the bike. Bike was really high quality too. Highly recommend.